Moderated Research

Go deeper by interacting directly with players

We’ve removed all the pain points for running seamless, secure moderated research.

Talk to your players (without the scheduling stress)

Our platform handles the recruiting, scheduling, booking, access links and even replaces no-shows

Get unfiltered, open-ended feedback

Ask follow-up questions and gain additional context from players during the test, or just observe in real time

Navigate players around known issues

Keep the playtest moving when players encounter a bug, and test before the game is fully playable

More Player Insights

The simplest approach to moderated research

Surveys and self-guided playtests are great for gathering baseline data. But if you find yourself asking “I wonder why they did that?” when reviewing recordings, it’s time for a moderated playtest.

Observe in real-time, pause and ask questions, and gather meaningful insights from a player excited to share feedback.

“Moderated Playtests are an essential part of our research. Being able to ask why a player took one path over another helps us build a better FTUE!”

Choose your preferred audience

Pick your target players from our panel of more than 1.5 million, using basic demographics like age, gender, location—and advanced criteria including gaming preferences, interests and devices.  You can even request players who have already played your game (or your competitor’s!), or who have playtested an earlier build.

Share your availability

Select which time slots you’d like to speak with players. We’ll recruit based on your schedule.

Just show up!

Join our secure platform for the call (not a Zoom link or other provider). No additional tools for scheduling or access are required.

No need to take notes

Recordings of the session are automatically stored on the platform. And, just like with unmoderated playtests, you’ll receive the transcripts and AI analysis.

Types of Moderated Research

Moderated Playtests

Player Interviews

Meet 1:1 with players for a secure video call and go beyond quantifiable data. Uncover meaningful insights through conversation, or share your screen for feedback.

Our expert researchers can moderate your playtests for you.

Learn More