Run better studies, faster

Get accurate player insights faster, expand your team's capacity, and spend less of your time on research logistics.

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Why researchers love PlaytestCloud

Increased efficiency

We handle all the logistics and serve up pre-synthesized results ready for your analysis

Proof for stakeholders

Shareable, unbiased evidence from real player clips to accelerate decisions and lock in buy-in

Quality and speed

Keep up with development sprints without compromising research rigor

The Problem

Good research takes time you don't have

01.
Recruiting

Sourcing the right players and guaranteeing completion can be slow or unreliable

02.
Bias

Internal playtests and communities don't represent real audiences or actual players

03.
Timing

Tight production schedules, logistics and budget make checking iterations unrealistic

04.
Reporting

Stakeholders want clear answers and briefs, not hours of footage or lengthy summaries

ROI for Researchers

More time for the good stuff

Save hours on setup and logistics; get data quicker so you can analyze, synthesize, and advise.

Run more complex studies in less time

From quick checks to multi‑cell designs—scale without burning out.

Unbiased, reliable player feedback

Reduce bias and improve data quality with vetted participants and clear workflows.

Real quotes from real games research experts

Here's why researchers at the best studios in the world trust PlaytestCloud for player insights

PlaytestCloud is a powerful tool for research that helps PlayStation ensure exceptional player experiences.
Kristie J. Fisher, PhD
Sr. Director of PlayStation Studios Research
PlaytestCloud has been an invaluable playtesting tool for us at Gameloft, offering efficient player feedback, outstanding support from their team, and flexible testing protocols that adapt to our needs.
Henri Brourard
User Research Manager
Being able to playtest Minecraft across platforms using a single playtesting solution is incredibly valuable. As we continue building great player experiences, PlaytestCloud has made it easy to get the feedback we need—fast.
Tim Mehta
Experimentation Program Manager
“I tried other services and none comes close to the quality or speed of PlaytestCloud. I also appreciate your pricing model that allows everyone in the studio to use the tool and test their ideas quickly, with independence and ownership.”
Julia Marcoto Romero
Audience Insights Lead
The videos were such a moral boost for the team. And they fundamentally shaped our product decisions. I will probably come across as a paid shill, but I really am a fan of the service.
Dave Cross
Crosshatch Games
The main value we always get out of using PlaytestCloud is user experience. Our method is to always watch what the player does using the touch indicators on the videos and listen with a critical ear to what the players are saying.
Liudmila Pashina
Project Manager

Your lab, or our platform?

Many studios use both. Lab studies are great for controlled, high-touch research. Remote playtesting shines when you need speed, scale, specific audiences and more natural gameplay in a player's real gaming environment.

More natural behavior

Players test on their own devices, in their own environment.No more endless rewatches, no more spreadsheets.

Broader reach

Access diverse audiences without location or scheduling constraints.

Streamlined analysis

Document results automatically and speed up the review process with transcripts, automated synthesis and theme sorting

Faster, cheaper iteration

Comparisons from our customers consistently show our playtests cost 20% to 40% of the budget of their lab tests, and the analysis saves even more time.

Frequently Asked Questions

Is this suitable for rigorous research, or just quick testing?

PlaytestCloud supports both.
Many teams use it for early exploratory research and more structured, repeatable studies. You control the study design, tasks, and success criteria. We simply handle recruitment, infrastructure and logistics.

How realistic is the gameplay environment?

Players test from their own devices, in their own environment.
That means fewer artificial behaviors and more insight into how your game is actually experienced in the real world. This also makes testing more accessible and your results more accurately reflective of your true players' experience.

Can I export results or share clips outside the platform?

Yes, you can create and share clips from playtest sessions to use in reports, presentations, or discussions with stakeholders. This helps turn player behavior into clear, actionable evidence beyond the platform.

Can I run moderated and unmoderated studies?

Yes, you can choose the format that best fits your research goals, whether that’s large-scale unmoderated sessions or moderated playtests with live observation and follow-up questions.

Do you charge per seat for team access?

No, you can invite teammates and stakeholders to view sessions, review clips, and collaborate on findings without worrying about per-seat fees. That makes it easier to share research broadly and keep everyone aligned.

How does targeting work? Can I choose my specific player profiles?

With basic targeting, you'll specify basic demographics like location, age, gender and gaming interests, and we'll automatically recruit panelists that fit for your playtest. This gives you more realistic feedback from your ideal target audience. Custom targeting goes deeper for even more niche audience targeting. Learn more about player targeting here.

You can also add another recruitment layer to find even more specific players with a custom screener. Our research operations team will work with you to get the exact right players for your playtest.

What if the players don't like the game?

Don't worry, they'll tell you! Panelists are paid regardless of their opinion or if something goes awry. This ensures honest feedback and protects your investment in playtesting. You can even add surveys to see if players would have churned (or paid to keep playing).

Democratize research aross your entire studio

Cross-team collaboration has never been easier. Go beyond static reports and screenshots with unlimited free users, so anyone you invite can review sessions and insights right in the platform. You can also decide who can order playtests, or set limits and more with an Enterprise subsription.

Try us out

Meet with our team for a demo of the Player Insights Platform™ on your game (or your competitor's)

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